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Hotel Aether — Terms of Service

Effective Date: 4 November 2025
Last Updated: 4 November 2025

By using the services of Hotel Aether, you agree to the terms below. We operate with traditional hospitality values while embracing modern guest service standards.

1. Scope of Service

This covers:

  • Accommodation and booking services

  • Communication and concierge support

  • Digital platforms (website & internal service tools)

2. Guest Responsibilities

Guests agree to:

  • Provide accurate personal and booking information

  • Follow hotel policies during their stay

  • Communicate respectfully

  • Not misuse our contact channels or systems

3. Internal Systems

Hotel Aether uses internal platforms for:

  • Reservation workflows

  • Guest communication

  • Review management & automation

These systems are internal-use only and not made available to the public.

4. Prohibited Actions

Guests must not:

  • Attempt unauthorized access to systems

  • Provide false information

  • Publish fraudulent or defamatory reviews

  • Misuse hotel digital services

5. Data Handling

We collect and use data responsibly.
We do not resell or misuse guest data.

Refer to the Privacy Policy for details.

6. Booking & Cancellation

Booking terms vary by season and rate policy.
Guests should review the specific cancellation policy shown during booking.

7. Liability

Hotel Aether is not responsible for:

  • Service interruptions due to maintenance/security

  • Losses due to misuse by guests

  • External events beyond our control

8. Updates to Terms

We may revise these terms periodically.
Updates will be published on this page.

9. Contact Information

Hotel Aether
Email: contact@hotelaether.com
Phone: 011 6926 8958

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